🔹 Return and Refund Policy

💼 Our Policy on Digital Inquiries and Support

Sollaengli provides free informational content and does not sell physical products, services, or subscriptions. However, this policy exists to clarify how we handle communication, feedback, and voluntary exchanges where applicable. We aim to be transparent and respectful in all user interactions.

🔹 1. Contact Information

If you have any questions about this policy or wish to clarify a concern, please get in touch with us:
Sollaengli
339 Battersea Park Rd, London SW11 4LS, UK
Phone: +44 20 7622 2111
Email: [email protected]

🔹 2. No Paid Products or Services

Sollaengli does not sell products, offer memberships, or charge users for access to any part of the website. All content is publicly available and intended for personal informational use only. Since we do not engage in sales or paid services, standard refund procedures do not apply.

🔹 3. Voluntary Contributions

If, in the future, voluntary contributions or donations are accepted for the support of the website, they will be clearly marked as such. These would be entirely optional and non-refundable, as they are not linked to the provision of a specific service or product.

🔹 4. Contact Requests and Corrections

If you believe a piece of information on the site is incorrect or outdated, you are welcome to notify us via the contact form. We will review all inquiries and aim to correct any verified inaccuracies. These requests are not eligible for compensation or refunds as the site does not operate on a transactional basis.

🔹 5. Technical Errors or Accessibility Issues

If you experience technical problems while using the site or find that certain content is not accessible, please report the issue to us. We will investigate and aim to resolve it promptly. However, no financial claims or returns are applicable due to the free nature of the content.

🔹 6. Information Use and Expectations

All content provided on Sollaengli is for general guidance only and should not be treated as contractual or guaranteed advice. While we aim for accuracy, travel conditions and public information may change. Users are encouraged to verify time-sensitive or location-specific details independently.

🔹 7. No Refunds for Third-Party Costs

Sollaengli is not responsible for any external purchases, bookings, or arrangements made based on information found on the site. We do not coordinate travel or sell third-party products, so no refund can be issued for outside services or associated costs.

🔹 8. Change of Policy

If this policy is updated, we will clearly note the date of the most recent revision. In case the nature of the site changes in the future (such as adding optional paid content), an updated return and refund procedure will be published alongside.

🔹 9. Fair Use and Communication

We reserve the right to manage any user communication respectfully and within reasonable boundaries. If you send repeated messages or demands unrelated to the nature of the site, we may limit our response or discontinue communication.