🔹 Privacy Policy

🔐 Your Privacy Matters

At Sollaengli, we are committed to protecting your privacy and handling your personal information with transparency and care. This policy outlines how we collect, use, and protect your data in accordance with applicable UK privacy laws and responsible information practices. Our goal is to ensure you feel safe and informed when interacting with our website.

🔹 1. Contact Information

If you have any questions about this Privacy Policy, your data, or how we handle your personal information, you can contact us at any time. We are happy to assist and provide clarification.
Sollaengli
339 Battersea Park Rd, London SW11 4LS, UK
Phone: +44 20 7622 2111
Email: [email protected]

🔹 2. Data We Collect

We collect only the information that is voluntarily provided by you when using our contact form or interacting with our services. This may include your name, email address, and the content of your message. We do not collect sensitive or financial data. We also do not require registration or account creation to access any part of the site. Your use of the website does not expose you to automatic or hidden data capture beyond basic functional analytics.

🔹 3. Purpose of Data Use

The information you share with us is used strictly to respond to your inquiries, provide the services you requested, and improve your experience on the site. We do not use your data for advertising, profiling, or automated decision-making. Our use of data is limited to practical, direct communication and site management tasks. We do not send newsletters or marketing messages without explicit consent.

🔹 4. How Data Is Stored

All personal data is stored securely using controlled access systems and encryption where applicable. We retain your information only for as long as necessary to fulfil the original purpose of collection or to comply with legal obligations. Once the data is no longer required, it is securely deleted or anonymised. We conduct regular reviews to ensure data is handled appropriately and kept up to date.

🔹 5. Sharing of Data

Your personal information is never sold, rented, or disclosed to any third parties. It is accessed only by authorised staff and solely for the purpose of responding to your query or maintaining our internal systems. We do not use external processors for marketing, and no data is transferred outside the UK. Any exception to this principle would occur only if required by law or regulation.

🔹 6. Your Rights

You have full rights regarding the personal data you share with us. These include the right to request access to your data, correct any inaccuracies, object to certain uses, or request the erasure of your information. We respect these rights and are committed to responding promptly and fairly to any such request, in line with applicable data protection legislation.

🔹 7. Data Access and Corrections

If you believe any personal data we hold is incorrect, outdated, or incomplete, you can ask us to update it. We will investigate the issue and correct any verified inaccuracies without delay. This process is designed to ensure transparency and accuracy in how your information is managed. We also encourage users to keep their communication clear to avoid confusion or errors in processing requests.

🔹 8. Use of Cookies

We use a minimal set of cookies to support essential site functionality, such as remembering user preferences and measuring general site performance. These cookies do not identify individuals and are not used for advertising or tracking. They help us understand general usage trends and improve usability. Full details about the type and purpose of cookies we use are available in our Cookie Policy.

🔹 9. Policy Updates

From time to time, we may revise this Privacy Policy to reflect legal changes, improvements in our systems, or updates in how we operate. Any changes will be documented and published clearly with a modification date. We encourage users to review this page periodically to stay informed about how their data is handled.